Terms and Conditions...

 

We are truly looking forward to hosting our wonderful Solo in Style members in Tuscany!  There is some important information to note before we get to the fun part.  Please read our terms and conditions below, as well as our Q&A, as it is your responsibility to be entirely aware of our policies and what to expect.

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Physical Ability and Health Requirements

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Our events have a great deal of walking to best explore and enjoy each location.  There will be hills and stairs and it is entirely possible that we may walk 5+ miles per day, spending many hours on our feet.  We require all guests to have a base level of fitness that allows them to do that.  We will provide plenty of downtime for rest and recovery, plus our villa in Lucca has a hot tub and sauna, and we are able to book you a massage if requested.  However, we ask that you be cognizant of the itinerary and all that you will experience prior to registering for our event.

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If you have special health issues or take medications, we ask that you advise us prior to registering for our event so that we can ensure there are no red flags and that you are a good fit for the planned itinerary.

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Booking Flights and Event Preparation

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Flights should not be booked until we approve your registration and application.  We will also require a minimum number of participants to officially launch our event.  Once that number is reached, we will alert you, no later than 90 days prior to travel.

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We require all guests to be fully vaccinated against COVID-19 to join our tours, regardless of local regulations or the policies of other third parties (ie regardless of whether you can enter a country without proof of vaccination, you will still need it to attend our tour).  Proof of vaccination must be supplied via email, in the same name as your tour booking, at least 30 days before the tour commences.  If you are unable to provide proof of a COVID-19 vaccination, you will not be permitted to join the group, and a refund will not be available to you.  We are additionally unable to provide refunds if you are denied entry because of failure to comply with the COVID requirements of any destination we visit. 

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Travel insurance must be obtained privately by each and every guest.  We ask for proof of insurance prior to travel, and reserve the right to deny participation to anyone who does not have it, with no refund for any payments made.

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Methods of Payment

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At this time we are only accepting bank transfers in EURO.

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Cancellation Policy

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• 1,000 euro penalty if cancelled on or prior to October 31, 2023

• No refund if cancelled on or after November 1, 2023.  We will assist in selling your spot to another Solo In Style member but this is not guaranteed.

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Application Process

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Our goal is always to ensure the best possible experience for our guests.  Because of this, our process is to ask you to be very sure that the itinerary is suited to your preferences.  You then RSVP, fill out our application form, pay your deposit, and schedule a one-on-one call so we can get to know each other.  This process is not only FUN, but is also designed to ensure that every guest has a spectacular experience, and that we are able to exceed expectations.

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Photos and Videos

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One of the most fun aspects of any travel event is the photos and videos taken to reflect on when the trip is done.  We provide a shared folder where everyone can drop and share media.  We will also share our best footage.  Guests are welcome to post these images on social media.  You may not sell or otherwise use any of the images taken by us or our photographers and videographers or other guests for commercial purposes.  When registering for our event you agree and acknowledge that your image and likeness may be used in future promotional material, by both Solo in Style, and our partner companies.  We only use the "good ones" where everyone looks great!  If you prefer not to be photographed or to appear in any videos, please let us know ahead of time.  

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Waiver

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Please be prepared to sign a ‘Waiver of Responsibility’ form before you begin your tour. This form is an understanding that all guests need to exercise judgement and care at all times to ensure their own safety and that of their fellow travelers.

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Alcohol and Other Substances

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Italy is known for its wine.  If you plan to drink, we ask you to do so responsibly.  The idea is to enjoy, but not to become inebriated.  Drugs and illegal substances will never be tolerated.

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Force Majeure

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In case of a Force Majeure event, we are not responsible for performing our obligations and will not be responsible for any resulting damages.  A Force Majeure Event is any circumstances beyond our reasonable control, including without limitation acts of nature, terrorist activities, insurrection, explosion, flood, earthquake, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, pandemics, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances.  If we, and/or our partners or agents, are affected by a Force Majeure Event, we, and/or our partners or agents, may vary or cancel any itinerary or activity without any obligation or liability. 

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Disclaimer

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Solo in Style and all our representatives act only in capacity as agents for the guest in all matters connected with travel, sight-seeing journeys and transportation.  You agree that we are held free of responsibility for any damage occasioned by any cause.  These causes will be laid out more fully in our waiver, which you are required to sign prior to travel.  ​